What do I do if my WhatsApp Business API is not reflecting my e-commerce business correctly?
If your WhatsApp Business API is not accurately representing your e-commerce business, ensure that your catalog is updated with the latest products and services. Double-check the information in your catalog, including product details, images, and pricing. If the issue persists, connect with Gallabox support.
How can I troubleshoot issues with sending multi-product messages in my E-commerce business?
If you encounter difficulties with sending multi-product messages, verify that the catalog is correctly set up with a variety of products. Test different combinations of products to identify and resolve any potential issues. If the issue persists, review the .
Is access to Facebook Business Manager necessary for this process?
Yes, make sure you have access to the Facebook Business Manager for the company.
Can I quickly access communication history related to an order?
Yes, there's a link to the corresponding conversation for quick access to communication history and additional context.
